What end of life care looks like day to day
Six Steps to Success is an accreditation. This is what sits underneath it, in plain terms, for families who are approaching that conversation.
An open door, and what that actually means
We do not have visiting hours. Here is why an open house policy is worth the inconvenience it occasionally causes.
Why we do not use agency staff
A familiar face at four in the morning is worth more than almost anything else we could offer. That is the whole argument.
How a room becomes someone’s own
Bring the furniture. Hang the pictures. Paint it whatever colour you like. Here is why we ask families to do that on day one.